Terms and Conditions

Last updated: 08 – July -2026

Welcome to CANSVITA. These Terms and Conditions explain how you may use our website, view our products, contact us, and place orders through third-party delivery platforms.

By using our website or ordering our products through a delivery platform, you agree to these Terms and Conditions.

1. About CANSVITA

CANSVITA is a small food and drink business based in Bradford, United Kingdom. We prepare fresh cake cans and fruit drink cans using quality ingredients, fresh flavours and high hygiene standards.

You can contact us at:

Email: enquiries@cansvita.co.uk

2. Our Website

The CANSVITA website is currently used to display our products, menu, business information and enquiry forms.

We do not currently take direct orders or payments through our website.

All customer food and drink orders are currently placed through third-party delivery platforms, including:

Uber Eats, Just Eat and Deliveroo.

3. Our Products

We offer fresh dessert cans, cake cans and fruit drink cans. Our products are freshly prepared and may vary slightly in appearance, colour, texture and presentation depending on ingredient availability and preparation.

Product photos on our website and social media are for presentation purposes. We aim to make our products as close as possible to the images shown, but small differences may occur.

4. Orders Through Delivery Platforms

CANSVITA sells its products through third-party delivery platforms, including Uber Eats, Just Eat and Deliveroo.

When you place an order through one of these platforms, your order is also subject to that platform’s own terms, conditions, delivery process, cancellation policy and refund process.

Payments, delivery updates, platform fees, cancellations and refund requests are usually handled directly through the platform used to place the order.

Prices, offers, delivery fees, service fees and availability may vary between platforms.

If there is an issue with the food itself, please contact us as soon as possible and also report the issue through the same delivery platform so the correct support process can be followed.

5. Prices and Availability

Prices shown on our website are for general guidance only unless stated otherwise.

Final prices, offers, delivery charges and platform fees are shown on the delivery platform before you place your order.

All products are subject to availability. As our products are made fresh, some items may not always be available every day.

6. Cancellations and Changes

Because our products are freshly prepared and perishable, cancellations or changes may not be possible once an order has been accepted or preparation has started.

For orders placed through Uber Eats, Just Eat or Deliveroo, cancellation requests must usually be made through the same platform used to place the order.

7. Refunds and Issues

If there is a problem with your order, please contact us as soon as possible with your order details and photos where relevant.

For orders placed through Uber Eats, Just Eat or Deliveroo, refund requests may need to be made directly through the same platform used to place the order.

We will always try to help where there is a genuine issue with the food, but the delivery platform may manage the final refund process.

Refunds are not normally offered where products have been correctly prepared and supplied, and the issue is due to change of mind, incorrect storage after delivery, late consumption, or incorrect information provided by the customer.

This does not affect your legal rights if a product is faulty, unsafe or not as described.

8. Fresh Food, Storage and Consumption

Our products are freshly prepared and should be kept chilled where required.

We recommend consuming products within the advised time shown on the label or provided at the time of purchase.

Once products have been delivered or collected, the customer is responsible for storing them correctly.

9. Allergens and Dietary Information

Our products may contain or come into contact with allergens, including but not limited to:

Milk, eggs, gluten, nuts, peanuts, soya and other allergens.

Please check the allergen information provided on the delivery platform before placing your order.

If you have an allergy, intolerance or dietary requirement, please contact us before ordering. We will do our best to provide information, but we cannot guarantee that any product is completely free from traces of allergens.

10. Local Shop and Business Supply

CANSVITA may supply fresh products to local shops, cafés and food businesses.

Any supply arrangement will be discussed and agreed separately, including products, quantities, pricing, delivery days, storage requirements and payment terms.

Submitting a “Work With Us” or supply enquiry does not guarantee approval or supply.

11. Website Enquiries

Our website forms may be used for general enquiries, local supply enquiries or business contact.

Submitting an enquiry does not create a contract or confirm an order. We will review your enquiry and get back to you where appropriate.

12. Website Content

All text, images, product names, branding and design on this website belong to CANSVITA unless stated otherwise.

You must not copy, reproduce, edit, reuse or distribute our content without written permission.

13. Website Use

You agree not to misuse our website, submit false information, attempt to access restricted areas, or use the website in any way that may damage the site or affect other users.

14. Privacy

We handle personal information in line with our Privacy Policy. Please read our Privacy Policy to understand how we collect, use and protect your information.

15. Limitation of Liability

We aim to keep our website accurate and up to date, but we cannot guarantee that all information will always be complete, current or error-free.

We are not responsible for indirect losses, loss of business, loss of profit, or issues caused by misuse, incorrect storage, allergies not disclosed to us, or incorrect information entered by the customer.

Nothing in these Terms limits our responsibility where it would be unlawful to do so.