Privacy Policy
Last updated: 08 – July – 2026
At CANSVITA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, submit an enquiry, or interact with us through third-party delivery platforms.
1. Who we are
CANSVITA is a small food and drink business based in Bradford, United Kingdom. We prepare fresh cake cans and fruit drink cans using quality ingredients and high hygiene standards.
You can contact us at:
Email: enquiries@cansvita.co.uk
Location: Bradford, United Kingdom
2. What our website is used for
Our website is currently used to display our products, menu, business information, general enquiry forms and local supply enquiry forms.
We do not currently take direct customer orders or payments through our website.
Customer food and drink orders are currently placed through third-party delivery platforms, including Uber Eats, Just Eat and Deliveroo.
3. Information we may collect
When you contact us, complete a form, or make an enquiry through our website, we may collect:
- Your name
- Email address
- Phone number
- Business name, if you are contacting us as a shop, café or business
- Business address or delivery area
- Product interest, such as cake cans, drink cans or local supply
- Any message or details you choose to send us
- Website usage information, if cookies or analytics are used
We only collect information that is needed to respond to your enquiry, manage business communication, discuss supply opportunities, or improve our services.
4. Orders through delivery platforms
CANSVITA currently sells customer orders through third-party delivery platforms, including Uber Eats, Just Eat and Deliveroo.
When you place an order through one of these platforms, the platform may collect and process your personal information, such as your name, contact details, delivery address, order details and payment information.
These platforms have their own privacy policies and terms. We do not control how they collect, store or use your personal information.
We may receive limited order information from the platform so we can prepare and manage your order.
5. How we use your information
We may use your information to:
- Respond to general enquiries
- Respond to local shop or business supply enquiries
- Provide information about our products
- Discuss product availability, flavours, pricing or supply options
- Manage customer or business communication
- Keep basic business records
- Improve our website, products and customer service
- Send updates or marketing messages, but only where we are allowed to do so
6. Our lawful basis for using your information
We use your personal information only where we have a valid reason under UK data protection law. This may include:
Consent — for example, if you choose to receive marketing updates.
Contract — where we need your information to respond to a product or supply request.
Legal obligation — where we need to keep records for tax, accounting, legal or regulatory reasons.
Legitimate interests — for example, to respond to enquiries, manage business relationships, improve our services and operate our website.
7. Marketing messages
We will only send marketing emails or messages where we have permission or where the law allows us to do so.
You can ask us to stop sending marketing messages at any time by contacting:
8. Who we share your information with
We do not sell your personal information.
We may share your information only when necessary, such as with:
- Website hosting providers
- Website form or email service providers
- Delivery platforms, where relevant to an order
- Professional advisers, such as accountants
- Legal, tax or regulatory authorities, if required by law
- Service providers who help us operate our business
9. Allergens and food-related enquiries
If you contact us about allergens, dietary requirements or product ingredients, we may use the information you provide to respond to your enquiry.
Food businesses selling by distance, including online or through delivery services, should provide allergen information before purchase and at delivery.
10. How long we keep your information
We only keep your personal information for as long as necessary.
General enquiries may be kept for a reasonable period so we can respond and manage follow-ups.
Business supply enquiries may be kept for longer if we are discussing or managing a potential supply relationship.
Business, tax or accounting records may be kept for longer where required by law.
11. Cookies and website analytics
Our website may use cookies or similar technologies to help the website work properly, improve user experience, or understand how visitors use the website.
If we use non-essential cookies, such as analytics or advertising cookies, we will ask for consent where required.
12. How we protect your information
We take reasonable steps to keep your personal information safe and secure. This includes limiting access to your information and using trusted systems to store and manage enquiries.
13. Your data protection rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
- Ask for a copy of your personal information
- Ask us to correct inaccurate information
- Ask us to delete your information
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Withdraw consent, where we rely on consent
To make a request, please contact us at:
14. Complaints
If you have any concerns about how we use your personal information, please contact us first so we can try to help.
You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.